In today’s evolving work environment, consulting skills are becoming essential for professionals across all sectors. Studies highlight that employees are now expected to develop innovative solutions, manage stakeholders, and integrate technology. As AI handles routine tasks, human advisors are needed for strategic support, emotional intelligence, and effective communication. The demand for these skills, including empathy and self-promotion, underscores the shift toward a more consultative, human-centric approach in the workplace. The key to success lies in mastering these skills and continuously adapting to the changing landscape.
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With the rapid changes in tasks and the associated job offers, we are confronted with the question: Upskilling or reskilling?
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Read moreFrom my experience, it is purposeful to focus on the functional benefits for the Customer Journey when designing the organisation.
Read moreThat all sounds very good. But why doesn’t it just work like that?
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